Monday, 6 August 2012

Vocabulary Chapter Two

Accommodation Approach
- Managers will do more than the law requires, if asked, and will demonstrate moderate social responsibilitily.

Blended Value
- The nation that all investments are understood to operate simultaneously in both economic and social realms.

Code of Ethics
- Consists of a formal written set of ethical standards guiding an organizations actions.

- People or organizations that compete for customers or resources.

- Those who pay to use an organizations goods or services.

Defensive Approach
- Managers make the minimum commitment to social responsibility(obeying the law but doing nothing more)

Demographics Forces
- Influences on an organization arising from changes in the characteristics of a population(age,gender,ethnic and so on)

Human skills
- Consists of the ability to work well in cooperation with other people in order to get things done.

Informational Roles
- Managers receive and communicate information with other people inside and outside of the organization.

- Finding ways to deliver new or better goods or services.

Interpersonal Roles
- Managers interact with people inside and outside of their work units.

- Motivating, directing and otherwise influencing people to work hard to achieve the organizations goals.

- A group of people who work together to achieve some specific purpose.

- Arranging tasks, people and other resources to accomplish the work.

- Setting goals and deciding how to achieve them.

Bermanfaat? Likelahh :)

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