Accommodation Approach
- Managers will do more than the law requires, if asked, and will demonstrate moderate social responsibilitily.
Blended Value
- The nation that all investments are understood to operate simultaneously in both economic and social realms.
Code of Ethics
- Consists of a formal written set of ethical standards guiding an organizations actions.
Competitors
- People or organizations that compete for customers or resources.
Customers
- Those who pay to use an organizations goods or services.
Defensive Approach
- Managers make the minimum commitment to social responsibility(obeying the law but doing nothing more)
Demographics Forces
- Influences on an organization arising from changes in the characteristics of a population(age,gender,ethnic and so on)
Human skills
- Consists of the ability to work well in cooperation with other people in order to get things done.
Informational Roles
- Managers receive and communicate information with other people inside and outside of the organization.
Innovation
- Finding ways to deliver new or better goods or services.
Interpersonal Roles
- Managers interact with people inside and outside of their work units.
Leading
- Motivating, directing and otherwise influencing people to work hard to achieve the organizations goals.
Organization
- A group of people who work together to achieve some specific purpose.
Organizing
- Arranging tasks, people and other resources to accomplish the work.
Planning
- Setting goals and deciding how to achieve them.
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